Recently my entire basement flooded and I had major water damage to my carpeting, tile, paneling, drywall, furniture and personal belongings. SERVPRO of Washington came immediately and began extracting water. The owner accompanied the crew and they quickly put together a plan. They were very professional, knowledgeable and courteous. The crew was like a well-oiled machine and treated my basement as if it was their own home. After the water was extracted they set up numerous fans and dehumidifiers to begin the drying out process. Meanwhile, the Production manager spent time with me explaining the entire process and what would happen over the next several days. Then he was on the phone arranging other services I would need (i.e. my furnace had water in it so I had no heat). Before long he had everything coordinated with the various contractors, as well as my insurance adjuster. The damage was devastating, but SERVPRO had everything under control immediately. I highly recommend them and am extremely pleased with their professionalism and their customer oriented service!

SERVPRO received two (2) "9"s and six (6) "10"s on their evaluation!

We appreciate your prompt and courteous service.